Privacy policy

Last updated: September 11, 2025

UniSilk operates this store and website to provide you with a curated shopping experience (the "Services"). Powered by Shopify, we collect, use, and disclose your personal information as described below. If there’s a conflict between our Terms of Service and this Privacy Policy, the latter controls regarding personal data.

By using our Services, you acknowledge and accept this Privacy Policy.

Personal Information We Collect

“Personal information” means data that identifies you or could reasonably link to you. We collect the following types depending on how you interact with us:

  • Contact details: name, address, email, phone.
  • Financial info: card details, payment info, transactions.
  • Account info: username, password, preferences.
  • Transaction history: products viewed, purchased, returned.
  • Device info: browser, IP address, device type.
  • Usage data: how you navigate and interact with the site.
  • Communications: messages you send to us.

Where We Get Your Info

  • Directly from you
  • Automatically via cookies or your device
  • From our service providers
  • From partners or third parties

How We Use Your Info

  • To operate the Services — process orders, ship items, maintain your account.
  • To personalize your experience — recommend products and tailor content.
  • For marketing — send promotions, emails, and targeted ads.
  • For security — prevent fraud, ensure safe transactions.
  • To communicate with you — respond to support inquiries or feedback.
  • To comply with the law — legal requests, investigations, and policy enforcement.

How We Share Info

We may share your information with:

  • Shopify, and vendors providing IT, fulfillment, analytics, and support
  • Marketing partners for promotions and advertising
  • Social media integrations or at your direction
  • Affiliates or as part of business transfers
  • Law enforcement or legal obligations

About Shopify

We use Shopify to power our store. Shopify may collect and use your info as described in their Consumer Privacy Policy. You can manage your privacy preferences directly through the Shopify Privacy Portal.

Links to Other Sites

We may link to external sites. We’re not responsible for their content or data practices. Review their policies separately.

Children’s Privacy

Our Services are not intended for minors. We do not knowingly collect information from anyone under the age of majority.

Security & Data Retention

No system is perfectly secure. We recommend not sending sensitive info via insecure channels. We retain data as long as needed to fulfill our purposes or comply with laws.

Your Rights

Your rights may vary depending on where you live. These may include the right to:

  • Access or correct your data
  • Request deletion
  • Object to processing
  • Withdraw consent
  • Port your data
  • Opt-out of targeted ads or data sales

You may also unsubscribe from marketing emails using the link in the email footer.

International Transfers

We may transfer your data outside your country. For EU/UK transfers, we rely on Standard Contractual Clauses or similar frameworks.

Policy Updates

We may update this policy from time to time. Check this page for the latest version.

Contact Us

Email: unisilkllc@gmail.com